Other Important Information

WELCOME TO STITCHERMADE!

This is where you will find a lot of information I didn’t know where else I should put it.  I look at it like Terms and Conditions written so they make sense to the average individual.

WHO DOES THE WORK?

This business is owned by and run by a woman who does everything  it takes to make Sewing with Stitcher a success.  Items listed in the StitcherMade store were indeed made by Stitcher.  That doesn’t mean I grow my own cotton, pick it, weave it and dye it before I can use it, but it does mean the time, creativity, and expense of sewing an item all came from me, Stitcher, aka Paula Hedges.

SHOPPING SUGGESTIONS –  

Shopping and purchasing from StitcherMade has been simplified so you will enjoy the experience and look forward to coming back frequently.  Feel free to “window” shop anytime, however the majority of items listed are one of a kind.  What does this mean to you, the potential buyer?  It means hesitating to purchase something you see and want could mean it will not be available later.  But, it could still be there!  How much of a chance taker are you?  Just putting it in your cart and “camping” on it, does not mean it can’t be purchased by someone else.

SPECIAL ORDERS

Special orders are not being taken at this time.

ONE THING THAT IS NOT ALWAYS AS IT SEEMS – COLOR!

Please know the true colors of the actual object you are seeing on your screen may be slightly different than the fabrics/items are in person.  I will do my best to only post photos I feel are the best representation , however I have no control over how it may appear once it reaches you.

INSTRUCTION OF CARE

With your purchase, I will enclose a printed sheet with my suggestions on how to care for your purchase.

HOW TO BUY AND PAY

As you shop, you will have a cart to place the items in you wish to purchase.  When  you are ready to pay, you will be directed from this website to Square who will handle the financial process.  You will have an option for them to retain your information.  It will eliminate filling out card information each time you shop.

SALES TAX

Washington residents will be taxed according to the rate of the ship to address per Washington State law.  No tax is applied to those purchasing from other states.

SHIPPING

Your purchase will be carefully boxed and shipped according to weight and zip code based per USPS calculations.  If you desire Express Mail, please let me know.  When available, it will be shown on the description page.

RETURNS 

To avoid returns, please ask questions prior to purchase.  Message me by clicking on the blue button on the lower right corner.  Your shipping costs are non-refundable and I do want you to be happy with your decision to buy from StitcherMade, so if we can avoid returns, we can all be happy.

However, if you really want to return a purchase for reimbursement there are a few time requirements:

  • You must contact me within 7 days after receipt of purchase.
  • You will have 7 days after I agree to the return to ship, at your expense, the item to me in the same clean, unused condition you received it in.
  • I will determine condition of the item when received and if refundable, I will process payment for the amount of item returned and any tax (Washington residents only) collected from you within 4 days.

GIFT WRAPPING OFFER

If you are making purchases for gifts and would like me to wrap and mail them to the recipient with a card from you, I would love to do this for you.  You will find in the list where you may purchase an $8.00 gift wrapping charge per item.  Just add that to your cart.  When I see that added to an order, I will contact you by email (please make sure I have your email address) for specific details.  With the holiday season upon us, this service will allow you to no longer have to worry about the details.  Your gift will be wrapped in a reusable cloth drawstring bag, so it is like giving two gifts!

Updated 5/30/2020